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Application Description
Airtel Tribe is your one-stop shop for all retailers, designed to streamline customer service and account management with Airtel. The Retailer Tribe App empowers retailers to efficiently handle customer services including new customer registration, editing existing registrations, SIM SWAP, Mobile Number Portability (MNP), airtime/bundle purchases, AM cash in/out, bill payments, and EVD/AM transfers for other retailers.
In addition to customer service, the app allows retailers to manage their own Airtel account seamlessly. Retailers can view and edit their profile, manage stock by viewing, updating, requesting, or buying it, check their sales hierarchy, reset AM/EVD pins, unlock accounts, apply for agent loans, and conduct banking services directly from their account. The application also provides a comprehensive view of transaction history, commissions earned, and performance metrics on Airtel services. Retailers can perform self-service tasks and submit service requests to Airtel, ensuring they have all the tools they need at their fingertips. The app also supports the listing of key training notes, surveys, and manages digital notices for retailers.
Available in both English and French, the Airtel Tribe App caters to Airtel Africa's operations, making it an essential tool for enhancing business productivity among retailers. Its user-friendly interface ensures that retailers can easily navigate and utilize its features to their full potential.
What's New in the Latest Version 2.28.0
Last updated on Oct 9, 2024
Minor bug fixes and improvements. Install or update to the newest version to check it out!
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