Destiny 2's recent update inadvertently wiped out a significant number of player usernames, leaving many with generic "Guardian" tags followed by random numbers. This widespread issue, first reported around August 14th, stemmed from a malfunction in Bungie's name moderation system.
Bungie's Response and Name Change Tokens
Bungie swiftly acknowledged the problem on Twitter (X), stating they were investigating the unexpected name changes caused by their moderation tool. The team confirmed a large-scale impact, assuring players they were working on a solution.
The following day, Bungie announced they had identified and fixed the underlying server-side issue responsible for the accidental name changes. They reiterated their plan to compensate all players with additional name change tokens, promising further updates as they became available.
While the immediate cause has been addressed, the accidental name changes caused significant frustration among players, some of whom had used their usernames since 2015. Bungie's commitment to distributing name change tokens offers a path to restoring personalized usernames. Players are advised to await further announcements from Bungie regarding the token distribution timeline.