FlySmart

Elevate your travel experience with the newly launched FlySmart mobile app from the Malaysian Aviation Commission (MAVCOM). Designed to empower you with enhanced traveler's rights protection, this app is your ultimate travel companion.

Getting started is simple: just create a consumer account with MAVCOM by entering your email address, name, and phone number. Rest assured, your personal data will be used exclusively for MAVCOM's complaints management, ensuring your privacy and security*. With FlySmart, safeguarding your rights is as easy as a tap on your screen.

Once registered, you can effortlessly file complaints regarding any flight-related service issues, non-compliance, or violations you face during your travels. The app allows you to enhance your complaint by attaching photos and documents instantly, bolstering your case. Stay informed as your complaint progresses with real-time notifications and track its status using the Case History list.

Stay ahead of the curve with the FlySmart app, which delivers up-to-date travel information directly to you. Receive alerts on national flight disruptions, breaking travel news, and other significant events. With seamless access to the FlySmart website and Facebook page within the app, all the information you need on travelers' rights is at your fingertips.

Download and install the FlySmart mobile app today to embark on your journeys with confidence and ease. Travel smart with FlySmart!

*Please note that an internet connection is required for the app to function fully. For more details on how your data is handled, please review the Personal Data Privacy Disclaimer at https://flysmart.my/en/flysmart-app-disclaimer/.

What's New in the Latest Version 2.5.4

Last updated on Oct 20, 2024

1) Additional Features - Travel Advisory: Stay informed with real-time travel advisories. - Know Your Rights: Understand your rights as a traveler with comprehensive guides. - Account Deletion: Easily manage your account with the new deletion feature. - Refund Process: Navigate the refund process smoothly with step-by-step guidance.

2) Bug Fixes: We've squashed several bugs to ensure a smoother experience.

3) Design Improvements: Enjoy a refreshed and more user-friendly interface.